FAQs

Frequently Asked Questions

  • What do you sell?

    We sell collision parts for heavy duty trucks. Our inventory includes parts for Class 6-8 trucks.
  • Do you sell parts for pickup trucks?

    Unfortunately, no. We cannot recommend any specific source for these parts, either.
  • Do you sell parts for my truck?

    Contact us with the details of the make, model, year, and front axle configuration of your truck and we will tell you if it is possible or not. You may also use our website to help determine that answer.
  • Do you answer your phone?

    Six days a week, all day long. We experience a high volume of calls that often overlap. We are sorry if we cannot answer your call immediately. Try contacting us online for faster answers.
  • Do you sell mechanical parts?

    We sell universal parts like brake chambers and airbags in our storefront.
  • Are your parts used?

    No, our products are guaranteed zero kilometre replacement parts.
  • Why don't you list prices online?

    Listing our prices could cause instability in the market. The best way to learn an item's price is to ask us.
  • Can I have a discount?

    Dealers and body shops automatically receive discounted pricing. We do not offer wholesale pricing to the general public.
  • Do you price match?

    We often price match local retailers selling Made in China replacement parts. If the aftermarket item we sell is exactly the same as our local competitor’s and their product is currently in stock, we will honour a price match.
  • Can you ship parts to me?

    Yes. Everything we sell can be shipped across Canada and to the 48 contiguous US states. We use Canada Post for smaller items and competitive LTL freight carriers for larger items.
  • Do you offer warranty on your products?

    All of our new North American and CAPA products include a one-year manufacturer’s warranty. Collision or other accidental damage (e.g. rusting around over-torqued bumper bolts or dropping a headlamp before installation) voids warranty.
  • Why is my bumper more expensive now than it was a few years ago?

    An orange person decided to impose tariffs on steel back in 2018, so we have incurred a steel surcharge from all of our American suppliers. Every other product's price has generally stayed the same or decreased.